New Technologies for Travel Risk Management

Adopting technological solutions such as a mobile app or dedicated platforms can make a difference. These applications allow employees to voluntarily share their location, receive real-time updates on potential threats nearby, and have a direct communication channel with the company in case of an emergency.

New Technologies for Travel Risk Management

With the news of the first video call via smartphone using Vodafone’s terrestrial mobile network and Ast SpaceMobile’s BlueBird satellites, as well as the commercial launch of this service to European customers by 2025/2026, it becomes easier to connect with employees on business trips in remote areas or places with poor terrestrial coverage. The real novelty is that the everyday smartphone will automatically switch from the terrestrial network to the satellite network without the need for a special dish (e.g., Starlink) or a satellite phone to ensure full mobile broadband connectivity.

As we have already mentioned, implementing employee geolocation during business trips is a crucial strategy in the context of Travel Risk Management. It’s not just about tracking movements, but creating a safety net that protects staff in an unpredictable world, which may expose traveling personnel or employees at foreign plants to geopolitical, natural, or health risks.

Adopting technological solutions such as a mobile app or dedicated platforms can make a difference. These applications allow employees to voluntarily share their location, receive real-time updates on potential threats nearby, and have a direct communication channel with the company in case of an emergency.

Another aspect is the integration of travel management platforms that combine scheduled itineraries with geospatial data. This allows the corporate security team to monitor not only where employees should be, but also to identify unexpected deviations that might signal problems (e.g., kidnapping).

Additionally, training through interactive workshops or e-learning modules that raise awareness about best practices during travel plays a central role. Educating staff on potential travel risks and how geolocation technologies assist them not only protects individuals but strengthens the entire organization.

Finally, the use of predictive analytics can anticipate potential threats. By combining historical data, government alerts, and global trends, it is possible to proactively adjust travel policies, avoiding sending employees to unstable or risky areas.

It is a multidimensional approach that requires investment and attention. But in an era where the world is interconnected, and risks can have significant impacts, protecting the most important asset of a company—its staff, including managers, employees, and their families—is well worth it.

So far, when it comes to geolocating employees on business trips, especially in areas without mobile coverage, satellite systems were essential. It’s not just about tracking; it’s about ensuring safety and a quick response in unforeseen situations.

Satellite systems for areas without coverage are dedicated portable GPS devices that use global satellite networks (Iridium, Globalstar, Inmarsat/Viasat, Starlink) to transmit real-time location. These devices work anywhere in the world, regardless of the availability of terrestrial 4G or 5G networks.

A more sophisticated solution is bidirectional satellite terminals: beyond simple tracking, these terminals allow two-way communication through text messages or emails, enabling the employee to also receive critical updates from the company.

Finally, emergency beacons (EPIRB – Emergency Position Indicating Radio Beacon or PLB – Personal Locator Beacon) are devices designed to send distress signals in extreme emergency situations and trigger a response from local search and rescue authorities.

However, there are a few considerations for these solutions. Satellite devices and their service plans can be expensive, and the cost-benefit ratio must be evaluated, especially based on the frequency and destinations of trips. They also require specific training on their proper use: an unused or incorrectly used device undermines the technological investment. One should also not overlook that in remote areas, access to power sources can be limited, so portable charging solutions should be considered.

Employee geolocation touches on sensitive issues related to privacy. It is essential to comply with local and international regulations, such as GDPR in Europe, by obtaining explicit employee consent. Employees should be clearly informed about how their location data will be used, ensuring that monitoring occurs only during working hours or in specific high-risk areas.

In a safety culture where employees feel actively involved in the process, their participation is necessary by asking for feedback on the chosen technologies or suggestions for further preventive measures.

These technological solutions do not solve the security problem but always require careful integration with emergency plans: only the integration of communication and geolocation systems with corporate crisis procedures ensures a coordinated and timely response in case of an incident.

Moreover, considering the continuous evolution of technologies, staying updated on the latest innovations could provide opportunities to further enhance the safety and efficiency of business travel. If you wish to explore how to implement these solutions, Kriptia can support your organization in drafting Travel Risk Management plans, planning business trips, and integrating security alerts, thanks to the proprietary KRION platform.

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